Family Friend is a privately owned family managed company supporting the community within the Albury/Wodonga region for over 20 years.

  1. We are a local for-profit company owned and funded by Wendy Henderson of Albury since 1995.
  2. We have been agency child care approved and accredited since 2001.
  3. Family Friend Child Care and Home Services is operated by Ailsa Carr the General Manager.
  4. Our friendly staff consists of 3 in administration/management as well as 30-40 staff in the field.
  5. We employ our carer/educators and homecare staff, we do not sub contract. This allows us to closely quality control.
  6. Staff in the field are coordinated by Dianne Mitchell whose been with us since 1999.
  7. From our Centre on the corner of Yensch Avenue and 532 Logan Road Albury we offer four services:

Family Friend Outside School Hours Care Centre

Provides before and after school care for Albury/Lavington schools and a school holiday program for ages 5 to 12 years. Operating since 2007. Fully approved for CCB and CCR.

Family Friend In-Home Child Care

Agency approved child care in the home when local child care services cannot meet your needs. From infants to 12 years. Operating since 2001. Fully accredited for CCB abd CCR. Conditions apply.

Family Friend Home Cleaning & Baby Sitting

A private service when carers and/or cleaners assist families in the Wodonga Albury community in their own home. Operating since 1995.

Family Friend Home Care

Private or Agency 2hrs to 24 hrs personal care in the home for the aged, frail and recovery. Operating since 1995.

Management Team

  • Ailsa Carr                  – General Manager
  • Dianne Mitchell     –  Operations Manager

Visit:   532 Logan Road North Albury (entrance Yensch Avenue)

Post:   P.O. Box 26 Albury


Phone: 0260 251241


Family Friend is fully accredited recently meeting all seven quality areas of the National Quality Childcare Standards.

National Childcare Accreditation Council

OOSH (nsw) Registration No: RC3695/VC10581

OOSH Provider No: 407 323 588S

National In-home Childcare Association

IHCC (nsw & vic) Approval ID: 1-6PX-412

IHCC Provider No: 407 006 282V

Vacation Care Provider No: 407 323 609S

Company ABN: 62 069 821 245